GY Kids is committed to protecting your personal information. This Privacy Policy sets out the details relating to your data relationship with GY Kids and applies to your interactions with GY Kids.  

This Privacy Policy applies to products and services offered by us.  By using our services and interacting with us you agree and consent to the collection, use and disclosure of your information in connection with providing you our services.

1. What we collect and how we collect it

The personal information we collect about you depends on the dealings you have with us. Personal Information includes information about an individual who is reasonably identifiable. You generally have the option of interacting with us anonymously, however, this may prevent us from being able to provide you with products and services (for example, where you place an order for products online).

The types of personal information we collect and use depends on your interactions with us, including –

General: What we collect

• Contact name and details
• Payment and transaction information including type, bank and credit card details
• Delivery address for shipment.
• website and technical information, including browser, websites visited, IP address, user and system preferences, device type
• Transaction details including what you purchased, payment information, where you shopped and your product preferences

General: How we collect

• when you attend a GY Kids store or when you use or visit any of the GY Kids websites, social media platforms or GY Kids app
• when you make a purchase or place an order (including lay-by), or request a service online
• when you set up a GY Kids Online account
• when you transact including making a non‐cash payment
• when you send us an enquiry or provide us with feedback
• when you join a mailing list

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1. Collection of personal information by third parties

We may also collect personal information from third parties including public sources,

Information service providers, providers who administer GY Kids products and services such as payment cards and insurance, and anyone authorised to act on your behalf.

1.2 Use of Cookies

Information is automatically collected through cookies when you use of any GY Kids website or you communicate electronically with GY Kids. Generally, cookies are used to recognise repeat users of websites and remember user preferences. 

Cookies are also used to allow the website to gain statistical information about your usage behaviour and aggregate data to allow GY Kids to customise a user’s experience on GY Kids’s websites. The information is used and disclosed by GY Kids for purposes including statistical analysis and to assist GY Kids to improve the functionality and usability of the website and our apps.

2. Protection of personal information

We have a number of security controls in place and use a range of resources, process and technology controls to protect your personal information. For example, all Team Members are required and bound by internal information security policies, including limiting and controlling access to systems that hold personal information.

While we endeavour to protect the personal information of users of our website, we cannot guarantee the security of information you disclose online. You disclose that information at your own risk. You should be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. You can also help protect your personal information by keeping your account details confidential, ensure access is limited, and use a unique and strong password. If you become aware of unauthorised access, please let us know as soon as practicable.